GAURAV BISHT ELEVATED TO ASSOCIATE DIRECTOR SOCIAL MEDIA AT INDIGO

IndiGo has elevated Gaurav Bisht to Associate Director Social Media. Previously Senior Manager – Social Media, Bisht has played a key role in enhancing the airline’s digital presence and brand engagement. His prior leadership roles at BharatPe and Blinkit reflect his expertise in digital operations, reputation management, and customer experience.

IndiGo (InterGlobe Aviation Ltd) has announced the elevation of Gaurav Bisht to Associate Director Social Media, marking a significant career milestone for the digital strategist. Bisht, who previously served as Senior Manager – Social Media, has been instrumental in strengthening the airline’s digital presence, enhancing brand engagement, and shaping its social media strategy.  

In his new role, Bisht is expected to further drive IndiGo’s digital-first approach, leveraging his expertise in online reputation management and customer experience to deepen the airline’s connection with its growing audience. His promotion reflects IndiGo’s commitment to investing in leadership that understands the evolving dynamics of digital communication in aviation.  

Prior to joining IndiGo, Bisht held leadership positions at BharatPe, where he served as Senior Operations Manager and Manager ORM, spearheading online reputation management and customer engagement initiatives. He also worked at Blinkit as Team Lead ORM, gaining extensive experience in digital operations, brand reputation, and customer experience management.  

Bisht’s career trajectory underscores his ability to navigate complex digital ecosystems and deliver impactful strategies across industries. His elevation at IndiGo comes at a time when airlines are increasingly relying on social media not just for marketing, but also for customer service, crisis communication, and brand storytelling.