Kolkata’s cult artisanal ice cream brand Olivia Creamery, founded by Chef Malika Chawla Batra and Srishti Chawla, has entered Delhi NCR. Known for small-batch craftsmanship, seasonal ingredients, and emotion-led flavours, the expansion marks a natural evolution into India’s premium ice cream market, now accessible via direct ordering.
Olivia Creamery, the Kolkata-born artisanal ice cream brand that has steadily cultivated a loyal following since its launch in 2021, has announced its first expansion beyond its home city. Co-founded by Chef Malika Chawla Batra and Srishti Chawla, the brand has now entered the Delhi NCR market, making its signature small-batch indulgence available to consumers through its website and direct ordering channels. The move signals a significant milestone for a brand that has built its reputation on integrity of ingredients, craftsmanship, and storytelling rather than scale.
From its inception, Olivia Creamery positioned itself in the increasingly competitive artisanal ice cream space, where differentiation is no longer driven by flavour alone but by the philosophy behind the product. Its ice creams are handcrafted in limited batches, using seasonal fruits, fine cocoa, premium chocolate, and carefully sourced dairy and natural ingredients. The portfolio spans both classic profiles and experimental creations inspired by travel notes, personal memories, and culinary references. Alongside these, the brand offers sugar-free and vegan options, as well as luxury gifting hampers, reflecting a widening consumer brief and a sensitivity to evolving dietary preferences.
In Kolkata, Olivia Creamery gradually established itself within the premium artisanal segment, deliberately distancing itself from the mass indulgence category. Its philosophy, encapsulated in the hashtag #LoveAtFirstBite, is rooted in immediacy of experience—flavours designed to register from the very first spoonful and linger beyond the last bite. This approach has resonated with consumers seeking indulgence that is both memorable and meaningful, helping the brand carve out a distinctive identity in a crowded market.
Speaking on the expansion, Co-Founder and Head Chef Malika Chawla Batra emphasised that the brand’s journey was never about rapid scaling but about building recall through consistency. “Olivia Creamery started with a simple intent: to create ice creams that people remember not just for taste, but for feeling. Many of our flavours come from lived experiences, whether something we tasted while travelling, a childhood favourite, or a moment tied to a place or memory. Kolkata gave us the space to build that language slowly and honestly,” she said.
Co-Founder Srishti Chawla described the move into Delhi NCR as a natural progression rather than a strategic push. “We’ve always believed that ice cream is not just a product, it’s an emotion-led category. Delhi NCR has a mature and evolving sweet treats culture, where consumers are actively seeking authenticity, craftsmanship, and brands with a point of view. We see strong alignment with that mindset,” she explained.
With this expansion, Olivia Creamery enters a highly competitive and fast-evolving ice cream market, where premiumisation is increasingly defined not by scale but by precision, small batches, clean labels, and experience-led indulgence. As India’s premium ice cream category continues to grow, Olivia Creamery’s entry into Delhi NCR reflects both the appetite for artisanal brands and the shifting consumer preference towards authenticity and craft. For a brand rooted in memory, narrative, and feeling, this step marks the beginning of a new chapter—one that blends Kolkata’s artisanal ethos with Delhi NCR’s appetite for luxury indulgence.
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